Revolutionizing Complex Access Controls for a Global Subscription Software Leader Copy

A

n industry-leading enterprise software provider—recognized for powering subscription-based services across numerous verticals—found itself entangled in cumbersome role-based permissions. These permissions wove through a multi-tiered customer hierarchy, each level guided by intricate branching rules. With every new product launch or regulatory update, teams were forced to dive back into proprietary code, revise rigid policies, and risk unauthorized data exposure.

By partnering with Trust Axis Inc. to implement fine-grained authorization, using policies and a centralized decisioning platform, the company embraced a far more streamlined approach. Gone were the days of wrestling with static roles; instead, they adopted dynamic, context-driven policies. User attributes, device types, and regional mandates all factor in real time to remove guesswork and reduce manual intervention.

The end result? A security framework that scales effortlessly in tandem with global demand and evolving organizational structures, plus crystal-clear audit trails for each access event—all while slashing administrative overhead. Thanks to our solution's robust policy engine and data virtualization and caching, this subscription software provider not only fortified its data protections but also freed development teams to pursue their core mission: innovating for customers worldwide.